Herb Chambers Team

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ACTION PLANWHAT IS ONBOARDIAN

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Action Plan Items

All Herb Chamber Employees

Meet Herb Chambers

Meet the Executive Team

Core Values

Our WOW. Culture

Herb Chambers Credo

SMART Pricing

Herb Chambers Credo

Employee Handbook

Mission Statement

Benefits

Holiday Schedule

Vacation Policy

Sick Policy

Herb Chambers University

Meet the Executive Team

Dealership Information

Welcome Video - Adil Elomri

What to expect first day

Organization Chart - JLR Boston

Hours of Operation

Company Address and Phone Number

Wifi Password

Dress Code

Requesting Time Off

Payroll Information

ADP

AutoAlert

CallRevu

DealerSocket

Emergency Protocols

BDC Department

Who do I report to?

Call Guide

SMART GOALS

Questionable Lead

Wordtracks

How to pull reports

Glossary of common terms

PureCars Value Report

How to read a CarFax Report

Programs

Window Stickers for Non-Brand

How do I know if a car is sold?

Sales Department

Garage Parking Process

Steps to the Sales Process

Vehicle Stacker Protocol

Transfer of Trust

RTA Internal Process

Calculating Commission

Detail Processes

PDI Process

Rapid Recon

JLR Associated Websites

Avista - JLR Access

Insignia - Acessories Portal

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